Home > Events > Managing Conflict & Inspiring Trust
Monday 24 April 2017. 5:00pm -
Monday 24 April 2017. 8:30pm
Members: HKD 850
Non-Members: HKD 1000
Ever been frustrated with someone who talks AT you and not WITH you?
Ever given feedback to someone at work with good intentions but that person took it badly?
Do you encounter resistance to your ideas?
Is there an outright conflict in a work relationship?
Come join us for a dynamic and interactive workshop to learn how to communicate effectively and with positive impact, with a Neuroscience approach.
  • Learn communication skills to enhance your impact and reputation
  • Increase your confidence in dealing with conflict through conversation
  • Practise communicating in small groups with newly learnt tools
  • Understand the neurochemistry of trust and distrust
  • Understanding 3 levels of conversation to help create trust with people
  • Be equipped with tools and practical tips for having hard conversations
Who should attend?
  • Leaders & managers of people
  • Anyone interested in mastering communication to influence others
Coach and Facilitator
Joanna Chin, Principal & Executive Coach, M4W Group
Joanna worked as a corporate lawyer in Hong Kong and London for 15 years before taking a journey of self-discovery which culminated in a sharp career turn to coaching. As a lawyer, she was the trusted adviser of C-Suite leaders and team leader in multi-billion dollar transactions. Since retraining as a coach in the United States, she has facilitated peer coaching and leadership programs as well as coached senior executives in the legal, financial, luxury, technology and government sectors in Asia, France and the United States. Joanna also works with Steve Knight, adjunct professor of INSEAD, to deliver business communication courses to INSEAD MBA students.
Joanna is a certified coach with Neuroleadership Group and is a board member of the International Coach Federation (Hong Kong Chapter).

Registration Policy 

* An online registration is a confirmed booking. Full payment is due before the event.
* Cancellation must be notified at least 3 days before the event, otherwise no refund will be done.
* No show will be charged unless the event is cancelled by the organizer
* When Typhoon 8 (or above) or Black Rainstorm Signal is hoisted, the visit will be cancelled.

 For enquiries, please contact Indy Yeung at recruitment3@fccihk.com / 2294 7706. 

Location Info

French Chamber of Commerce, 21/F, On Hing Building, 1 On Hing Terrace, Central