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[ONLINE] Luxury and retail committee - Nurturing VICs: How to engage and retain luxury’s top clients

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Mastering client engagement & retention: The FCCIHK's Luxury and Retail Committee explores nurturing VICs to foster long term client loyalty

Join this Luxury & Retail Committee session to hear from key speakers representing 3 different sectors of the Luxury Industry: Hospitality, Private Banking and Fashion Houses that will discuss the following topic: Nurturing VICs: How to engage and retain luxury’s top clients.

 

This committee will be moderated by its President Damien VERNET, President, LVMH Fashion Group ASIA and its Vice President Julie CLODY MEDINA, Managing Director, Hong Kong & Macau, Van Cleef & Arpels.

Speaker(s)

 

 

Terms and Conditions

For events which are free for members:
* An online registration is a confirmed booking.
* Cancellation must be notified in writing to events(@)fccihk.com at least 3 working days prior to the event, otherwise no refund will be made.
* For in-person events, no-show penalty of HK$200 will be charged for members and non-members, unless the event is cancelled by the organiser.
* By attending our events, you agree to be photographed and/or filmed and give permission to use your likeness in promotional and/or marketing materials.
* The Chamber reserves the right to cancel or postpone its events.
* Our events are closed to the media. Special coverage of Chamber events may be permitted on a case-by-case basis and only if prior permission has been sought.
* If Typhoon 8 (or above) or Black Rainstorm Signal is hoisted, all events will be cancelled.

For paid events for both members and non members:
* The booking will be confirmed exclusively upon completion of the online payment. CASH PAYMENTS ARE NOT PERMITTED.

* Cancellation must be notified in writing to events(@)fccihk.com at least 3 working days prior to the event, otherwise no refund will be made.
* No-show penalty will be charged for members and non-members, unless the event is cancelled by the organiser.
* By attending our events, you agree to be photographed and/or filmed and give permission to use your likeness in promotional and/or marketing materials.
* The Chamber reserves the right to cancel or postpone its events.
* Our events are closed to the media. Special coverage of Chamber events may be permitted on a case-by-case basis and only if prior permission has been sought.
* If Typhoon 8 (or above) or Black Rainstorm Signal is hoisted, all events will be cancelled.