Networking • Partners Business Advisory • Digital Innovation
[IN PERSON] From Chatbots to AI agents: Drive revenue growth, optimize spend, and stay ahead in your industry — Smarter service. Lower cost. Better outcomes.
Event language(s)
English
Explore how next‑gen AI agents drive efficiency, smarter decisions, and new revenue opportunities for your business.
In 2026, AI has moved far beyond simple chatbots. Today’s businesses are adopting AI agents that can understand customer needs, support employees, automate routine work, and help leaders make faster, better decisions.
At this cocktail event, Amazon Web Services (AWS) and SoftwareOne experts will show how Agentic AI and the Amazon Quick Suite can help your organisation improve customer experiences, reduce operational costs, and unlock new revenue opportunities—without requiring any technical background.
You’ll see how these new AI capabilities can:
- Handle repetitive tasks so your team can focus on higher‑value work
- Provide instant insights to support business decisions
- Improve customer journeys across digital and human touchpoints
- Increase efficiency across departments
We will also briefly touch on Amazon Connect, a cloud platform some organisations use to enhance customer interactions. While it is more relevant for businesses with service or support operations, it plays a helpful supporting role when paired with AI agents—making customer conversations more seamless for companies that need it.
📅 Event Details
Date – 23rd April 2026, (Thu)
Time - 6:30 pm – 8:00pm (Registration Opens at 6pm)
Location - The Executive Centre, L19, Two Chinachem Central, 26 Des Voeux Road, Central
Be among the pioneers bringing AI agents into your customer and business operations—tailored to your industry, your customers, and your goals.
Secure your seat and stay ahead in 2026 now.
Event Location
Terms and Conditions
For events which are free for members:
* An online registration is a confirmed booking.
* Cancellation must be notified in writing to events(@)fccihk.com at least 3 working days prior to the event, otherwise no refund will be made.
* For in-person events, no-show penalty of HK$200 will be charged for members and non-members, unless the event is cancelled by the organiser.
* By attending our events, you agree to be photographed and/or filmed and give permission to use your likeness in promotional and/or marketing materials.
* The Chamber reserves the right to cancel or postpone its events.
* Our events are closed to the media. Special coverage of Chamber events may be permitted on a case-by-case basis and only if prior permission has been sought.
* If Typhoon 8 (or above) or Black Rainstorm Signal is hoisted, all events will be cancelled.
For paid events for both members and non members:
* The booking will be confirmed exclusively upon completion of the online payment. CASH PAYMENTS ARE NOT PERMITTED.
* Cancellation must be notified in writing to events(@)fccihk.com at least 3 working days prior to the event, otherwise no refund will be made.
* No-show penalty will be charged for members and non-members, unless the event is cancelled by the organiser.
* By attending our events, you agree to be photographed and/or filmed and give permission to use your likeness in promotional and/or marketing materials.
* The Chamber reserves the right to cancel or postpone its events.
* Our events are closed to the media. Special coverage of Chamber events may be permitted on a case-by-case basis and only if prior permission has been sought.
* If Typhoon 8 (or above) or Black Rainstorm Signal is hoisted, all events will be cancelled.