Air France is resuming more capacity from HKG to Europe as of 1 June 2020

Since the outbreak of the COVID-19 crisis, Air France has been adapting its network and flight schedule in real-time in line with travel restrictions and demand. Since end-March and at the present time, Air France is operating between 3 and 5% of its usual schedule, with a focus on maintaining a service to the French regions and links with key destinations in Europe and worldwide, to both transport passengers and goods. In this capacity, Air France currently serves 43 destinations.

Between now and the end of June and subject to travel restrictions being lifted, Air France plans to gradually resume its flights, with a gradual increase in the number of frequencies and destinations including Metropolitan France, French Overseas Departments and Caribbean, Europe, Middle East, Africa, North America, South America and Asia, the overall Air France flight schedule will be equivalent to 15% of the capacities usually deployed at this time of year and will be operated by 75 aircraft in the Air France fleet, which comprises 224 aircraft.

 

Flight schedule (Direct to Paris/Amsterdam)

 

 

To assist its customers as traffic picks up again, Air France regularly adapts its flight schedule and updates it daily across all distribution channels. As of 18 May 2020, the flight schedule is up to date until 30 June 2020.

As of June 01,Air France plans to resume its passenger flights to and from Hong Kong with 2 weekly  flights operated by Boeing 777-300 and increase its currently 3 weekly Cargo services to daily flights.

In addition, Air France-KLM currently offers on departure from Amsterdam-Schiphol: a daily flight operated by KLM using Boeing 787-9.

 

Prior to travelling, Air France encourages its customers to contact the competent authorities for information on the formalities for entering and residing in their countries of destination and transit, as these are likely to have been modified following the COVID-19 epidemic and additional restrictions regarding entry into the Schengen area remain in force.

This flight schedule is likely to change and remains subject to obtaining the necessary governmental authorizations. Days of operation and the resumption date of these different services can be consulted at airfrance.com

Details of the flight schedule for the months of July and August will be published at the beginning of June 2020.

 

Further details about the new schedule and procedures

 

This updated flight schedule implies the cancellation of bookings for flights that will not be operated. Commercial measures available for consultation on airfrance.com and at all points of sale allow concerned customers to reschedule or cancel their trip at no extra cost.

Air France reminds that wearing a face mask is compulsory on all its flights and that temperature checks have been implemented on departure of each flight. To find out more about Air France's sanitary measures on the ground and onboard, click here.

  • Temperature checks has been progressively implemented on departure of all Air France operated flights as from 11 May 2020,
  • The compulsory wearing of masks for all crew members and agents in contact with customers,
  • The modification of customer channels on the ground with the implementation of physical distancing along the customer journey at the airport and the installation of Plexiglas protection screens at airports each time it is possible,
  • The implementation of physical distancing on board where possible. On most flights, the current low load factors make it possible to separate customers as required. In cases where this is not possible, requiring all passengers and crew to wear masks ensures adequate health protection.
  • The reinforcement of daily aircraft cleaning procedures, with the disinfection of all surfaces in contact with customers such as armrests, tables and screens,
  • The introduction of a specific procedure for the periodic disinfecting aircraft by spraying an approved virucidal product effective for 10 days,
  • Adapting in-flight service to limit interaction between customers and crew members. On domestic flights and short flights in Europe, meal and beverage services have been suspended. On long-haul flights, cabin service is limited and preference is given to individually wrapped products.

In addition, the air in the cabin is renewed every 3 minutes. The air recycling system on board Air France aircraft is equipped with "High Efficiency Particulate Air" or HEPA filters, identical to those used in hospital operating theatres.

Air France reminds passengers that the health and safety of its customers and staff is an absolute priority. All the airline's teams are fully mobilized to ensure the highest levels of health and safety for its customers and to ensure they travel in complete confidence.

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